Explore Surveywell Features
Satisfaction Surveys for e-commerce

Survey types

Customize the type of Survey you are sending based on your business need and when it is triggered.

CSAT Rating

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

NPS Rating

NPS Surveys help e-commerce and support teams gauge long-term loyalty by asking customers how likely they are to recommend the brand after a key moment.

Star Rating

Star Ratings offer a quick way for customers to rate their experience with your product or support team using a familiar 5-star system.

Number Score

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Custom rating scale

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Dynamic fields

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Dropdown & Multiple Choice

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Multiple questions

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Signature Survey

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Native integrations

Integrate Surveywell to Shopify and Gorgias in one click to benefit from automated Survey triggers

Gorgias integration

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Shopify integration

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Survey channels

Integrate Surveywell to Shopify and Gorgias in one click to benefit from automated Survey triggers

Gorgias integration

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.

Shopify integration

CSAT Surveys are used to measure customer satisfaction by collecting feedback on specific interactions or overall experience.